Legal document · SSM HR Services

Privacy Policy

How we collect, use and protect your personal data when you visit the website or send us a quote request, in accordance with Regulation (EU) 2016/679 (GDPR).

This English version is provided for convenience. In case of any difference, the Romanian version prevails.

Last updated: ~6 min read

In short

  • We collect only the data you send us through the form, by email or by phone, and the minimum technical data needed for the website to function.
  • We use it to respond to you and to prepare your offer. We do not sell it or use it for advertising.
  • You can request access to your data, or its correction or deletion, at any time by writing to office@ssm-recrutare.ro.
01

Who the data controller is

The controller of your personal data is SSM HR Services SRL (hereinafter “SSM” or “we”):

Company nameSSM HR Services SRL
Unique registration code (CUI)44723115
Trade Register No.J39/844/2021
Registered officeStr. Luminii nr. 7, sat Răstoaca, com. Răstoaca, jud. Vrancea
OfficeStr. Păstorului 48-50, Sector 2, București
HoursMonday - Friday, 9:00 - 17:00

For any request regarding personal data, you can write to us at office@ssm-recrutare.ro, with the subject “Date personale” (Personal data).

02

What data we process

When you send us a quote request

  • your first and last name;
  • the company you represent (optional);
  • your email address and phone number;
  • your industry and the estimated number of people you need (optional);
  • confirmation that you have read this document and the website’s terms.

When you contact us directly

Data from messages sent by email, phone or Instagram: contact details and the content of the message.

When we become partners

Data of the Client’s representatives and contact persons, needed to conclude and perform the contract and to prepare documentation for the authorities.

When you visit the website

Technical data automatically logged by the hosting server for security purposes: IP address, browser type, date and time of access, and pages visited.

Please do not send us sensitive data through the form, such as data about health, religion or criminal records. The form does not require such information.

03

Purposes and legal bases

We use the data only for the purposes below, each based on a legal ground under Art. 6 GDPR:

PurposeData usedLegal basis
Responding to your request and preparing the offerdata from the form or messagesteps taken at your request prior to entering into a contract (Art. 6(1)(b)) and our legitimate interest in responding to companies that contact us (point (f))
Concluding and performing the contractdata of representatives and contact personsperformance of the contract (point (b)) and legitimate interest (point (f))
Compliance with legal obligationsbilling data, contractual documentslegal obligation (point (c)) - tax, accounting and immigration legislation
Website securitytechnical datalegitimate interest in protecting the website (point (f))
Defending our rightsdata relevant to a potential disputelegitimate interest (point (f))

We do not send you marketing communications without your prior consent, and we do not make decisions based solely on automated processing of data.

04

How long we keep data

CategoryRetention period
Quote requests that did not lead to a collaborationno more than 12 months from the last contact
Contract-related datafor the duration of the contract and 3 years after it ends (the general limitation period)
Financial and accounting documentsthe periods required by accounting and tax legislation
Server technical datathe short period set by the hosting provider, for security purposes

When these periods expire, the data is deleted or anonymized.

05

Who we share data with

Data is accessed only by colleagues who need it to respond to you or to carry out the collaboration. We may share it, strictly to the extent necessary, with:

  • IT service providers (web hosting, email), who act on our instructions;
  • our accountant and legal advisers, who are bound by confidentiality;
  • public authorities (for example, the General Inspectorate for Immigration (Inspectoratul General pentru Imigrări, IGI), the territorial labor inspectorates (ITM) and the National Agency for Fiscal Administration (ANAF)), when required by law or when necessary for the contracted services;
  • our partners in the source countries - only the company data needed for the recruitment process, where a contract exists.

We do not sell or rent personal data.

06

Transfers outside the European Economic Area

The Google services used by the Site (Google Maps and, with your consent, Google Analytics and Google Ads) may involve the transfer of some data (for example, the IP address) to the United States. Google LLC participates in the EU-U.S. Data Privacy Framework.

In the course of a collaboration, the Client company’s data may be transferred to partners or authorities in the workers’ source countries, to the extent necessary for the performance of the contract (Art. 49(1)(b) and (c) GDPR) or on the basis of standard contractual clauses approved by the European Commission.

07

Cookies and third-party services

The Site uses analytics and marketing cookies only with your consent, as shown in the table below.

Cookies used only with your consent

CategorieService and purposeCookies and duration
AnalyticsGoogle Analytics 4 - which pages are visited and how visitors reach the Site_ga, _ga_* - up to 2 years
MarketingGoogle Ads - we measure how many quote requests come from our ads_gcl_au, _gcl_aw - up to 90 days

On your first visit we ask you, through a message, whether you accept these cookies. Until you give your consent, they are not activated (we use Google Consent Mode, which only sends signals without cookies or identifiers). You can change your choice at any time from the “Cookie settings” link at the bottom of the page. The legal basis is your consent (Art. 6(1)(a) GDPR).

Some elements provided by third parties may set their own cookies or collect technical data when they load:

  • Google Maps - the map in the contact section and in the page footer;
  • cdnjs (Cloudflare) - the library for the animation on the home page.

If we introduce tools that use analytics or marketing cookies, we will ask for your consent beforehand through a dedicated message and will update this policy.

08

How we protect data

We use appropriate technical and organizational measures: an encrypted connection (HTTPS), access to data limited to the people who need it, and providers who contractually commit to security obligations. However, no system is completely secure. If an incident occurs that may affect your rights, we will notify the authority and, where the law requires it, you as well.

09

Your rights

Under the conditions laid down by the GDPR, you have the right:

  • of access - to find out what data we process about you and to receive a copy;
  • to rectification - to have inaccurate or incomplete data corrected;
  • to erasure - to have the data deleted when there is no longer a legal reason to keep it;
  • to restriction - to have processing temporarily restricted;
  • to data portability - to receive the data in a structured format or have us transmit it to another controller;
  • to object - to object to processing based on our legitimate interest;
  • to withdraw your consent, where processing is based on it, without affecting processing carried out before the withdrawal.

To exercise your rights, write to us at office@ssm-recrutare.ro. We respond free of charge within one month at most. This period may be extended by two further months for complex requests, in which case we will inform you. To protect your data, we may ask you to confirm your identity.

You have the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing (Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal, ANSPDCP), B-dul G-ral. Gheorghe Magheru nr. 28-30, Sector 1, București - dataprotection.ro.

10

Candidate data

The website is intended for companies. Data of workers and candidates recruited by SSM is not collected through the website. Its processing in recruitment processes is covered by a separate privacy notice, which the data subjects receive directly.

11

Minors

The website and our services are not intended for persons under 18, and we do not knowingly collect data about them.

12

Changes to this policy

We may update this policy when our services, the tools used on the website or the legislation change. The version in force is the one published on this page, with the date of the last update shown at the top. See also Terms and Conditions.

13

Contact

For any question about your personal data, you can write to us at office@ssm-recrutare.ro or call us at 0786 799 099, Monday to Friday, between 9:00 and 17:00.

Questions about this document?

Write to us or call us. We’ll answer clearly, without unnecessary legal jargon.

Read alsoTerms and Conditions